Sign up for Service Alert text messages
Get text updates from DOCUmation about the service you've requested from us.
You'll receive texts about:
- Service ticket updates (opened, in progress, resolved)
- Technician appointment confirmations, reminders and arrival times
- Equipment and supply delivery notifications
- Planned maintenance and service outage notices
No marketing or promotional messages are sent through this program.
You're signed up
You'll receive a text confirming your enrollment shortly. Reply STOP at any time to unsubscribe, or HELP for help.
SMS Terms & Conditions
- Program: DOCUmation Service Alerts. Texts about service tickets, technician appointments and arrival times, equipment/supply deliveries, and planned maintenance or outages.
- How you opt in: By checking the consent box and submitting this form. Consent is optional and is not a condition of purchasing any goods or services.
- Message frequency: Varies based on your service activity.
- Cost: Message and data rates may apply. DOCUmation does not charge for these messages.
- Opt out: Reply STOP to any message to unsubscribe. You'll receive one final confirmation text and no further messages. To rejoin, submit this form again or reply START.
- Help: Reply HELP, or call our service line at 1-855-396-9302.
- Carriers: Wireless carriers are not liable for delayed or undelivered messages.
SMS Privacy
DOCUmation uses the mobile number and information you provide here only to send the Service Alert messages described above and to support your account. We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our SMS platform) that deliver messages on our behalf.
Questions? Call 1-855-396-9302 or visit mation.com/contact-us.